West Virginia Inmate Phones/Sending Money & Mail

Sending Mail to Inmates in West Virginia

Friends and family members of inmates incarcerated in West Virginia prisons can maintain communication through letters.  Offenders are allowed to send and receive an unlimited amount of correspondence, however they must have the ability to pay for the postage of outgoing mail.  Indigent inmates are given 10 stamps per month at no cost.  Stamps, envelopes and stationary can be purchased by the inmate through the commissary.

Inmates are also allowed 4"x6" photos.  Friends and family members can send up to five photographs per envelope, but none of the images may contain nudity.  Furthermore, instant/Polaroid photos are prohibited.

All mail, with the exception of legal/privileged mail, is opened and inspected for contraband and in some instances may be read.  Legal mail can be opened and searched for contraband in the presence of the inmate but not read.

Always include your name and complete return address in the upper left hand corner of your envelope, and format the inmate's address as follows:
Inmate Name, ID Number
Facility Name
PO Box or Street address
City, State, Zip Code

How to Send Books and Magazines to West Virginia Inmates

Offenders in West Virginia can receive paperback books, magazine subscriptions and newspapers that are ordered directly from a vendor like Amazon.com.  All books must be paperback editions and come new from Amazon, third party sellers are not allowed.  No publications may contain nudity, describe how to manufacture drugs, alcohol, or weapons, or present a risk to the security and order of the institution.  Some facilities will require the inmate have written authorization from their counselor in order to receive publications, always contact the offender first to follow the proper procedure.  If you want to learn more about sending these items to an inmate read about it here.

Sending Money to Inmates in West Virginia

Inmates in West Virginia prisons have access to an offender trust account.  Using funds in this account, inmates can purchase a variety of items from the commissary including snacks, electronics, stationary, stamps, hygiene items and more. 

Inmates incarcerated in West Virginia are able to receive money from friends and family members via three methods:

  • By telephone Call 888-988-4768 and use the site ID number 179.
  • Over the internet by visiting ConnectNetwork.com or by visiting JailATM.com
  • Or through the ConnectNetwork Mobile App available on IOS and Android Devices


West Virginia Department of Corrections no longer accepts United States Postal Money Orders.

For more information on sending funds to an inmate, read our guide here.

West Virginia Inmate Phone Calls

Inmates are allowed to make outgoing collect calls, pre-paid collect calls, and debit pre-paid calls.  

  • Collect Calls work in the traditional manner, by allowing the inmate to call you collect which will bill your home telephone.  This method is not available for use on cellular phones.
  • Pre-paid collect calls allow you to receive inmate calls on your cell phone, and work by allowing you to open an account that you fund in advance.  You can establish a pre-paid collect call account through ICSolutions on the web or by calling them at 1-888-506-8407.
  • Debit pre-paid calls are billed to the inmate's telephone account which you can fund.  This enables the offender to call whoever they choose and have the funds removed from their account.

All calls are recorded and monitored.  Three way calling, call waiting, and call forwarding may result in the call terminating.  For more information about talking to an inmate incarcerated in West Virginia over the phone visit the phone service providers website here.